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WhatsApp Sends Messages to Reassure Users


Sun 31 Jan 2021 | 12:43 PM
Ahmed Yasser

WhatsApp firm started posting Status messages to users about its “commitment to their privacies.

According to The Verge report, on Saturday, the messages are part of a larger effort from WhatsApp to dispel misperceptions about an upcoming update to its privacy policy.

The in-app messages started appearing for users in the US and UK on Saturday in Status which is WhatsApp's version of Snapchat Stories or Twitter Fleets. Moreover, the update is meant to explain how businesses that use the app for customer service may store logs of their chats on Facebook’s servers.

“There’s been a lot of misinformation and confusion around our recent update and we want to help everyone understand the facts behind how the firm protects people’s privacy and security,” a WhatsApp spokesperson noted''.

Later, WhatsApp previewed the changes to business chats in November. Given Facebook’s history of privacy blunders, however, users misinterpreted the changes to the privacy policy to mean the app would require sharing sensitive profile information with Facebook.

Meanwhile, a plea has been filed in the Supreme Court seeking an interim stay on the operation of the new privacy policy of App, the application with more than 400 million users in the country.

In contrast, the Internet Freedom Foundation has argued that application has been necessitated by the imminent harm which is likely to result from the implementation of app's new Privacy Policy scheduled to go into effect on February 8, but reportedly deferred till May 15.

As the Indian government asks the firm to withdraw, not defer, the new user data privacy policy, a new nationwide study revealed last week that 79 per cent of consumers among those surveyed are re-considering their WhatsApp usage.