WhatsApp Loses Users After New Privacy Policy

Hours after WhatsApp announced a new privacy policy to the nearly 2 billion people around the world who use it, the rumors flew fast and thick. In addition, a poorly explained update to its terms of service has pushed WhatsApp users to adopt alternative services such as Signal and Telegram in their millions, according to Guardian report, on Sunday.

Meanwhile, the exodus was so large that WhatsApp has been forced to delay the implementation of the new terms, which had been slated for 8 February, and run a damage limitation campaign to explain to users the changes they were making.

Moreover, the increase appears to have come at WhatsApp’s expense. Data tracked by the analytics firm App Annie shows WhatsApp falling from the eighth most downloaded app in the UK at the beginning of the January month.In contrast, Signal wasn’t even in the top 1,000 apps in the UK on 6 January, yet by 9 January it was the most downloaded app in the country.

App Annie’s director of market insights Amir Ghodrati, reported that moving quickly was important. These types of shifts in messaging and social networking apps are not unusual. Due to the nature of social apps and how the primary functionality involves communicating with others, their growth can often move quite quickly, based on current events. We’ve seen growing demand over the last few years for encrypted messaging and apps focused on privacy.