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Supervisor Elham AbolFateh
Editor in Chief Mohamed Wadie
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Google Cloud, Snap, Spotify Experience Global Outage


Wed 17 Nov 2021 | 09:57 AM
Omnia Ahmed

A global Google Cloud outage, reported on Tuesday, affected several major websites, apps, and services, including Spotify, Discord, and Snapchat.

Reports revealed that the outage began around 1 p.m. ET, with customers unable to access the services and encountering 404 errors.

Google said the issue "with Cloud Networking has been resolved for all affected projects" as of 3:08 p.m. ET.

"On November 16 around 10:10 a.m. Pacific Time, some of our customers experienced a service disruption due to an error with Google Cloud networking. The issue is now resolved," it said in another update at 3:30 p.m. ET.

DownDetector reported a spike in outages for several websites around the same time the Google Cloud outage occurred. Spotify, Discord, Snapchat, and Etsy were among the notable services affected.

"Reports indicate there may be a widespread outage at Google Cloud, which may be impacting your service," DownDetector noted.

Accordingly, both Snapchat and Spotify acknowledged connectivity issues during the outage.

"Many Snapchatters are having trouble using the app. Hang tight, we're working on a fix. In the meantime, we recommend staying logged in," Snapchat tweeted.

https://twitter.com/snapchatsupport/status/1460672190987202567

"We’re aware of some issues right now and are checking them out! We’ll keep you posted," Spotify said.

Later on, both sites assured users that the issue has been resolved.