Amazon’s cloud computing system was down, on Tuesday, stopping warehouses operations around the country.
The company’s cloud computing system took down the technology that powers the company’s logistics operations.
Expectedly, Amazon’s share of online sales grows practically every day closer to Christmas but the disruption came during the peak holiday season
Amazon uses its own cloud services as the backbone for its operations, and workers across the country reported that the scanners and other systems that they used to process products had stopped working.
“The A.W.S. team is working to resolve the issue as quickly as possible,” Richard Rocha, an Amazon spokesman, said in a statement. On Tuesday evening, the company affirmed that it had resolved the network problem and was working to fix any related system issues.
“Some people playing cornhole up by the time clocks and some are chilling in the break room,” one employee in the Midwest wrote on Facebook.
In like manner, companies that rely on Amazon’s cloud computing experienced interruptions as well. Customers have reported problems with Roomba vacuum cleaners, Amazon’s Alexa voice assistant, and Disney’s streaming service. Ticketmaster noted that it was delaying the presale of tickets for Adele’s tour.
About 6 p.m., Amazon’s cloud computing division said, “Many services have already recovered, however, we are working toward full recovery across services.”