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Supervisor Elham AbolFateh
Editor in Chief Mohamed Wadie
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AI Apps Hit by Global Outage


Mon 20 Apr 2026 | 08:12 PM
Israa Farhan

A technical disruption affected several major technology platforms and artificial intelligence applications on Monday, leaving users around the world unable to access key services.

According to Downdetector, thousands of users reported issues accessing ChatGPT, developed by OpenAI. Reports indicated that the service was unavailable across both mobile devices and web browsers, with users encountering server-related errors.

Other AI tools, including Claude and Microsoft Copilot, were also affected by the outage.

The disruption was first identified after a sharp surge in user reports on Downdetector, where users highlighted failures in processing requests and difficulties logging into their accounts.

Reported issues included ongoing conversations stopping unexpectedly and significantly slower response times from AI models, pointing to widespread service instability across multiple platforms.