Apple revealed the main reasons related to the extreme heat that iPhone 15 users faced during the past days, which disappointed many about the most famous smartphone series in the world.
Apple said that a software bug as well as other issues associated with popular apps such as Instagram and Uber caused the recently released iPhone 15 series to overheat.
The company confirmed that it is "working on an update to the iOS17 system that powers the iPhone 15 phones to prevent the phones from becoming this hot."
Apple added that the upcoming update will solve the problem of dealing with applications that operate in ways that cause increased system load.
Instagram modified its application earlier this week to prevent it from heating phones to suit the latest iPhone operating system, and Apple also said that Uber and other applications such as the video game Asphalt 9 are still in the process of rolling out their updates.
It did not set a timeline for when its software fix would be released, but said there are no safety issues that should prevent iPhone 15 owners from using their phones while waiting for the update.
“We have identified certain conditions that could cause an iPhone to heat up more than expected,” Apple said in a short statement provided to The Associated Press after detailed media reports of overheating complaints spreading on online message boards.
The Wall Street Journal amplified the concerns in an article that reported the problem of overheating in its tests of new iPhones, which went on sale a week ago.
According to “Fortune” magazine, Apple stressed in its confession that the problem is not related to the elegant titanium that comes with the advanced iPhone 15 Pro and iPhone 15 Pro Max phones, instead of the stainless steel used in older smartphones.
The company also rejected speculation that the overheating problem in the new models may be related to the switch from its Lightning charging cable to the USB-C port, which is a direct reason for its compliance with European Union legislation and laws.