Supervisor Elham AbolFateh
Editor in Chief Mohamed Wadie

US Explores AI to Train Migration Officers on Talking to Refugees

Wed 08 May 2024 | 10:42 AM
Israa Farhan

Alejandro Mayorkas, the US Secretary of Homeland Security, announced on Tuesday that the department is experimenting with artificial intelligence (AI) technologies to train police officers conducting interviews with asylum seekers entering the United States.

Mayorkas stated that the Department of Homeland Security (DHS) is training machines in this pilot project to behave like refugees so that police officers can practice interviewing them.

He added that given the trauma they have experienced, asylum seekers often refrain from discussing their ordeal, therefore, they are teaching the machine to be empathetic as well, highlighting the need for AI to adopt other "qualities" of asylum seekers.

Mayorkas made these remarks on the sidelines of a security conference in San Francisco, illustrating the AI initiatives disclosed earlier this year by the DHS.

According to the department, it plans to develop an interactive application to supplement its immigration officers' training, relying on what is known as generative AI that provides new content based on previous data.

The department pointed out that the US Citizenship and Immigration Services (USCIS), particularly a DHS agency, will build an AI application to design training materials for police officers and prepare them to make more accurate decisions.

The department emphasized that AI technologies will not make immigration decisions on their own.

According to Mayorkas, these technologies will have the ability to identify each country's specific conditions and other information that can assist in the process.

With this pilot project and several experiments in this field, the government aims to reduce costs and enhance performance through artificial intelligence, especially after the significant launch of the ChatGPT platform in 2022.