Uber has sent an email to all of its customers, confirming its commitment to the Egyptian Competition Authority’s "obligations and controls" which the company pledged to abide by, in addition to the completion of the acquisition of its Middle Eastern rival Careem.
"In Egypt, we have made several commitments that include: innovation, quality of services, local presence, separation of brands, availability of data, and restrictions on pricing,” Uber said.
The company sent a full copy of these "obligations and controls" to its customers to read them.
Noteworthy, Egyptian Competition Authority issued a set of "obligations and controls" to complete the deal, which includes preserving the rights of passengers and drivers, by setting a price ceiling in addition to the company's commitment to its commission from the trip, and opening a market to invest in the participatory transport sector.
Egyptian Competition Authority obligated the two companies to amend the brand of Careem in Egypt to make it clear that Uber and Careem are belonging to each others.
Uber’s acquisition of its Middle Eastern rival Careem included mobility, delivery, and payments businesses across Egypt, Jordan, Saudi Arabia, and the United Arab Emirates.
Noteworthy, Careem has expanded rapidly over the past few years, now having over a million drivers and operating in more than 90 cities in 15 countries, according to its website. It has also branched out into food and package deliveries, bus services, scheduled rides and credit transfers.
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