Supervisor Elham AbolFateh
Editor in Chief Mohamed Wadie

KLM offers passengers dream travel experiences


Thu 12 Jul 2018 | 12:27 PM
Yassmine Elsayed

SEE – July12 :Though many people like travelling, it's not an easy and entertaining experience as one might thinks, especially if the travel is for a long distance with more than one transit stop.

KLM Royal Dutch Airlines,the Dutch national carrier, thought of making the travel more entertaining experience for passengers, by providing them with some kind of assistance.

Care-E, a bright-blue "self-driving trolley," is being tested by the airline and will be rolled out at New York's JFK and San Francisco International (SFO) airports sometime this year.

Though Care-E is the product of a Dutch airline, you won't need to speak Dutch -- or English, for that matter -- to operate the robot.

According to KLM, Care-E uses "a variety of familiar nonverbal sounds" to interact with travelers. To get started, Care-E will scan your boarding pass.

According to KLM, the robot can carry up to 85 pounds of luggage and travel alongside you at about 3 mph (the average human walking pace).

Thanks to AI technology, Care-E will be able to access real-time data. For example, it'll know if your gate changes and be able to redirect you accordingly.

However, this isn't the first time that a robot or robot-esque machine made an appearance in an airport. Seoul's Incheon and New York's LaGuardia have experimented with robot guides, to varying levels of success.

And KLM also isn't a stranger to tech in travel, either.

The airline previously experimented with an android named Spencer at its home base, Amsterdam's Schiphol Airport. Unlike Care-E, Spencer did not have a way to carry bags.